Promo Badge for BBVA Compass Stadium

Accessibility Guide

Assisted Listening Devices

BBVA Stadium is equipped with assisted listening devices for guests with hearing impairment. Receivers are available for all events at Guest Services across from Section 118. Receivers are provided free of charge, with a valid form of identification.

Accessible Drop Off and Pick Up

Accessible drop off and pick up is located on the 900 block of Hutchins Street at Walker Street.

Accessible Parking

Accessible parking is located in the south portion of Astros Lot C. Parking in Lot C is available for pre-purchase for select events. Accessible parking is also available in independently owned and operated surface lots as well as public street parking.

Accessible Seating

Accessible reserved seating can be found throughout BBVA Stadium. Tickets may be purchased via all ticket outlets. Please contact the Ticket Office at 713-547-3000 for more information.

Closed Captioning

BBVA Stadium is equipped with handheld closed captioning devices. The handheld devices are available for all events at Guest Services across from Section 118. Devices are provided free of charge, with a valid form of identification.

Elevators

BBVA Stadium is equipped with elevators. One is in the southeast corner of the stadium across from Section 133. This elevator is for use of guests with field seating tickets who have accessible needs. The second elevator is located in the West Club Lobby on the west side of the stadium across from Section 106. The West Club Lobby elevator is accessible to suite ticket holders, club ticket holders and guests with accessible needs.

Public Transportation

Metropolitan Transit Authority of Harris County offers accessibility on its buses. METRO can provide para-transit service through METROLift for those who cannot ride one of its fixed routes. To schedule a ride with METROLift, please contact METRO at 713-225-6716.

Texas Children's Health Plan Family Suite

Our Texas Children's Health Plan Family Suite is available to all guests at any of our events to provide an inclusive experience for all, located outside Sec. 118. The suite contains:

  • Sensory Room: A secluded room for individuals with sensory issues, such as autism or PTSD, to step away from the sights and sounds of the game.
  • Mothers Room: A private and comfortable space to care for young children

In addition, Houston Dynamo, Dash and BBVA Stadium employees have completed sensory awareness training administered by KultureCity to ensure all guests receive the atttention and care they need.